Testimonials

We pride ourselves on our top customer feedback. Read what our customers are saying below.

I highly recommend The Lion Rouge

I highly recommend  The Lion Rouge. The professionalism and customer service from our first point of contact to finalising and fitting the windows is all of extremely high standard. Carl was very proactive on responding to emails and keeping me informed every step of the way, exceeding my expectations, going above and beyond.

 

I have further windows to be fitted in 2025, and shall already book Carl in, without any hesitation.

 

 

Un service d achat et suivi clientele magnifique chez Carl a Lion Rouge. Qualité, choix et service hautement recommandé. Un service client tres a l écoute             .              .

Je recommende vivement.

Thank you again, Carl & Lindsey.

Mrs H
13/10/2024

Finally I’ve got chance to sit down and send you an email to say how thrilled we both are…

Hi Carl . Finally I’ve got chance to sit down and send you an email to say how thrilled we both are at the Beautiful job you have done with our windows . We were literally speechless and could not get over the transformation it has made . The amount of amazing comments that we have had from people also just emphasising how it’s transformed the house x I’m so happy with all the styles and the colour is beautiful 😍 I had it matched and made into a sadolin wood paint to do the fences and the shutters once they are fitted . Thank you so much again for your amazing workmanship and attention to detail , down to the matching sealant . Little things like that make all the difference in my eye .

Mrs D
08/10/2024

All I can say just

All I can say just exceptional work Your customer service is above and beyond and but for the beautiful installation I wouldn’t know you had been Thank you so much I’m beyond delighted

Joanne Williamson
03/08/2024

Réalisation d’une élégante véranda

La conception du projet avec Lion Rouge Windows fut grandement facilitée par la gentillesse, la qualité d’écoute et la pertinence des conseils de Carl. Sa réactivité sans faille dans les échanges d’e-mails et le respect scrupuleux des délais (relativement longs toutefois, du fait d’une liste d’attente fournie), nous ont mis en totale confiance.
La réalisation est excellente, effectuée avec goût et utilisant des matériaux et de la quincaillerie de qualité.
La pose et les finitions sont particulièrement soignées. Le résultat nous satisfait pleinement et nous nous estimons chanceux d’avoir croisé la route d’un artisan qui, tant par son comportement que par ses qualités techniques, sort réellement du lot.

Gilles Boisson
f
28/04/2024

Superb job

Carl turned up on time and worked really hard – he was meticulous and the end result was excellent – we’d highly recommend him to anyone.

Phil Holt
03/04/2024

New windows

Carl came to our house over a period of 3 weekends. He was replacing old arched windows for new squares off ones.
His work is absolutely impeccable We worried as we had just had each room redecorated and thought taking out and putting in would damage the walls. Honestly you could not tell he had put new windows in. He did an excellent job, he is very considerate and cleaned everything after him. I would highly recommend Carl. Thank you so much

michelle cooling
27/04/2023

Seriously, great job, on budget, on time

New windows fitted January 2022 in a second home in Haute Vienne, our first visit since.

We arrived at the house today, the windows are fabulous, the quality outstanding & the workmanship first class. The only thing left to say is, we are still looking for the mess left behind!

Seriously, great job, on budget, on time, we are very happy to recommend your company without reservation.

Bill Dixon
09/05/2022

Carl’s work ethic and attention to detail are second to none

We have read all the other comments and can only confirm them to be absolutely spot on. Carl’s work ethic and attention to detail are second to none. The product range and quality are first class, the windows and doors we had fitted have transformed our house and made it much warmer and secure. To date we have placed a second order for his services and are planning another project later on in the year. Carl should run master classes for would be entrepreneurs, so far we haven’t met anyone who can match his standards

John Smith
04/02/2021

Carl proved to be a tremendously likeable and thoroughly professional craftsman

Carl supplied and fitted 3 entrance doors, 3 large double windows and a smaller bathroom window for us in December 2019. The quality of the doors and windows is superb and we have noticed a significant difference in the comfort of the house during the subsequent winter months. Almost as importantly, Carl proved to be a tremendously likeable and thoroughly professional craftsman who managed the measurement, supply and fitting of the units with reassuring competence. His work is of the very highest standard and we rate him amongst the best of the tradesmen that have ever worked for us in over 35 years. We intend to use Lion Rouge to fit a further four windows at our old farmhouse in the Charente and have no hesitation in recommending Lion Rouge, and Carl in particular, to anyone who values high quality products allied with excellent service and superb finishing.

Mr and Mrs Ashton
01/05/2020

Nous voudrions témoigner du grand professionnalisme de Carl

Bonsoir,
Quelques commentaires en Français pour changer …
Nous avons fait appel à Carl pour refaire des volets et une fenêtre de cuisine. Nous voudrions témoigner du grand professionnalisme de Carl, de sa minutie et de son travail de très haute qualité. De plus, Carl a su nous prodiguer des conseils pertinents pour le bon choix des matériaux. Tout ceci pour un tarif bien raisonnable, et une vraie gentillesse. Que du ou du design de la fenêtre. Que du bonheur donc. Je recommande donc sans hésiter. Good job, Carl. Thanks for all.

Marie-Dominique and Denis R (Léoville)
28/01/2020

Carl was professional from start to finish. Happy to recommend

Clean,efficient, good job. Started on time, finished on time. Delighted with the finished installation. Carl was professional from start to finish. Happy to recommend.

Cathy Leese
13/01/2020

A really first class job, especially coping with our ancient wonky walls!

Having lived with our new doors for a month, I just wanted to let you know how delighted we are with the quality and your service. They are a huge improvement on the original wooden ones, both visually and practically, but I am sure the real benefit will be in the winter. Once again, sorry we had to leave you alone all day to fit them, but a really first class job, especially coping with our ancient wonky walls!

Mr Spokes
18/07/2019

Workmanship and finishings excellent, it has made such a difference to our home

Friendly, professional and efficient….Carl is all of these. Workmanship and finishings excellent, it has made such a difference to our home. Thank you Carl, we’ll have no hesitation in recommending you.

Dawn and Wayne
24/06/2019

It would be difficult to find this standard of work and reliability anywhere else in France

Professional, efficient, fairly priced, excellent standard of work, great customer service, reliable…what more can i say!
Seriously recommend Carl and Lion Rouge…it would be difficult to find this standard of work and reliability anywhere else in France. Just make sure you have plenty of coffee in the house…this man works like a trojan!

Lisa and Drew Rule
09/12/2018

We are very pleased, and will continue to recommend you to anyone needing a similar service

Hi Carl,

Many thanks for your e-mail. I hope you have had a good trip away, whether holiday or work or a bit of both! We are both well thanks, slowly but surely settling into life here and meeting people.

I want to thank you ever so much for the information below. We were able to change the lock for my friend, with a replacement from BricoDepot easily with your guidance. Without going into detail, she is having problems with her family who have taken a key to her house, and she was potentially at risk of being locked out of her own home. She is on her own and has recently lost a source of income so money is tight for her, so she was absolutely delighted to be able to avoid having to call someone out.

At the same time, our front door that you fitted has been in for almost a year, and still looks as pristine as day one. It works as well as ever, and we have had no problem with the handles or locks. Needless to say we are very pleased, and will continue to recommend you to anyone needing a similar service

Mr and Mrs Milner
30/07/2018

These windows seem to be much better quality then our other ones!!

Hi Carl,

Thanks you again for doing such a fabulous and superb job, the window and door look absolutely perfect. We are so very pleased with all your hard work, professionalism, timing, and for leaving the site so clean, we would definitely recommend you to others … and thank your to your father too – these windows seem to be much better quality then our other ones!!

Nadia and Justin
30/06/2018

Don’t look anywhere else , Lion rouge fit quality products with a professionalism second to none

I have been in the building game all of my working life and for the last 15 years specializing in UPVC doors and windows I can truly say that Carl is one , if not THE best fitter I have come across.his work is impeccable.
Don’t look anywhere else , Lion rouge fit quality products with a professionalism second to none.
Thanks Carl our doors look great

Kevin Lapworth
28/06/2018

We would recommend Lion Rouge Windows to anyone

We would recommend Lion Rouge Windows to anyone. Carl was great as all have said before he came, gave us a quote which we were happy with, told us when he could fit the windows and doors. He was great, the product and workmanship was first class. It has transformed the house, very very pleased thankyou.

Sue
27/04/2018

What a find !

What a find ! Carl came to look at the windows and doors on the north side of our old French house and he gave us an estimate immediately. We agreed a price and arranged a date for the fitting and we are so delighted with the quality of the product and the installation…..his work was outstanding and there was no cleaning up to do afterwards! Now we are looking forward to getting the other side of the house updated as well. Thank you Carl. Barry & Mo Rawlance

Barry Rawlance
30/11/2017

Excellent workmanship and extremely polite and friendly

Excellent workmanship and extremely polite and friendly installer (Carl). Despite a slight hiccup from the factory, the work was completed to an very high standard and we are extremely pleased with the result. Noticed the difference from day 1.

Carole and Martin Smart
02/06/2017

The quote, communication, delivery and installation – all perfect

Dear Carl,

Thank you so much for such a professional approach to your work – the quote, communication, delivery and installation – all perfect. Both doors are wonderful and looking out from our garden room is a great pleasure. I shall certainly recommend you and your products to as many people as I can. I wish you every success – you deserve it.

June Scott-Brining June Scott-Brining
23/05/2017

I found Lion Rouge in “Living” magazine and was so glad that I did

I found Lion Rouge in “Living” magazine and was so glad that I did. Mr Hewson came at the time he said he would (rare in France) to measure up for a new door and some windows. They were fitted expertly and with no mess for me to clear up. I have noticed the difference in warmth in my kitchen already. An extremely professional service. I would have no hesitation in recommending Mr Hewson and Lion Rouge.

Mrs. Bee Blogg
27/04/2017

The work was carried out promptly and efficiently and everything was left in perfect order

Mr Hewson was very competent. He came at the time designated for the first appointment to discuss the work and to give us an estimate. We received the official estimate later that evening by email. The work was carried out promptly and efficiently and everything was left in perfect order. The doors have made a significant difference to the warmth of the house.

I have no hesitation in recommending Mr Hewson

Mrs Harrison
25/03/2017

We are delighted with the whole project

We are delighted with the whole project. From survey to fitting Carl operates a very efficient company arriving promptly on time on the agreed day. Particularly impressed with the care and attention to detail. We had 10 windows fitted and everyone is perfect. Highly recomend the product and service.

Nigel
17/09/2016

The whole process with Lion Rouge has been highly professional and efficient

July 2016.
The whole process with Lion Rouge has been highly professional and efficient. Carl arrived in less than 24 hrs to carry out the survey on our conservatory and bedroom windows. The quotation arrived via E.mail within 2 hrs. The Windows were installed exactly on time and to a high quality standard. Upon completion the areas where Carl had been working were spotless and the detailed finishing off was very impressive. The contract was completed at a very reasonable price for the level of product and workmanship provided. Lion Rouge will now receive the contract for the remainder of our windows/ doors. I would highly recommend, without hesitation, to use Lion Rouge for doors, windows, conservatories etc, etc.

Louise & Bob Milne
19/08/2016

His workmanship is second to none, and his attention to the detail of the finishing, really astounded me

We had Carl over in 2015 to replace a set of doors in our very old french house, and two windows. Professional to a T. Lovely guy, exceptionally friendly and easy going, but what a work horse. We were so impressed with his workmanship and reasonable costs that we got him back to replace the rest of the windows that we had considered leaving as they werent rotten, just old and draughty. His workmanship is second to none, and his attention to the detail of the finishing, really astounded me. He’s spot on. Our house has never looked so smart. What a massive improvement. Diligent, fair, hard working, and the neatest and tidiest artisan we have ever had work on our house. I cannot recommend him highly enough. Hes brilliant. We are selling our house, but he can rest assured once its sold, we will be getting him in again to replace windows on our next old house purchase. Reasonable costs, hard working, and brilliant workmanship. If you want new windows and doors, get this guy in. You wont regret it.

Wendy & Neil Feather
27/04/2016

This man plus his workmanship his product and his honesty is shear brilliance

We used Lion Rouge to replace the windows and doors in our old farm house near Matha. I have worked in the construction industry for 36 years so Ido know what’s what, but Carl is something very rare. This man plus his workmanship his product and his honesty is shear brilliance, you will never find better so don’t bother looking I’ve done the leg work for you he really is a rare find, an honest gentleman who’s work you will not fault.

Paul Garnsworthy
26/04/2016
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